Last Updated: September 12, 2026
Trace Orbits (“Trace Orbits,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://traceorbits.com/ (the “Website”).
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information when you visit or interact with our Website and services.
By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, as well as certain information that is collected automatically when you use our Website.
Information You Provide
Depending on how you interact with Trace Orbits, we may collect information such as:
- Full name
- Email address
- Telephone or contact information
- Shipping, delivery, or service-related information
- Consignment or tracking number
- Service or transportation information
- Messages, inquiries, and other information submitted through our contact or quote forms
- Any other information you voluntarily provide to us
For example, our Website may allow you to enter a consignment number to track a shipment or submit your name, email address, requested service, and message when contacting us.
Please do not submit sensitive personal information through forms on our Website unless it is specifically requested and necessary for the service you are seeking.
2. Information Collected Automatically
When you visit our Website, certain information may be collected automatically by our hosting provider, website software, analytics services, security tools, or other technologies.
This information may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website or webpage
- Pages visited
- Date and time of visits
- Approximate geographic location derived from IP address
- Website interaction and usage information
- Technical information about your device and connection
This information is generally used for website operation, security, troubleshooting, performance monitoring, and improving our services.
3. How We Use Your Information
Trace Orbits may use the information we collect to:
- Provide and manage our logistics and transportation services
- Process and respond to quote requests
- Respond to questions, inquiries, and customer communications
- Provide shipment or consignment tracking services
- Communicate with customers regarding requested services
- Coordinate transportation, delivery, and related logistics
- Maintain and improve the Website
- Monitor Website performance and security
- Detect, prevent, and investigate fraudulent, unauthorized, or illegal activity
- Maintain appropriate business and service records
- Comply with applicable legal and regulatory obligations
- Protect the rights, property, safety, and security of Trace Orbits, our customers, and others
- Carry out other purposes reasonably necessary to operate our business and provide our services
We will not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
4. Shipment and Tracking Information
Our Website provides a package tracking feature that allows users to enter a consignment or tracking number.
Tracking information may be processed to provide shipment-related information and status updates.
Users should only submit tracking or consignment numbers that they are authorized to use. Depending on the nature of the shipment, tracking information may be associated with shipment details provided to us by customers, carriers, logistics partners, or other authorized parties.
5. Cookies and Similar Technologies
Trace Orbits may use cookies and similar technologies to help operate, secure, and improve the Website.
Cookies may be used to:
- Keep the Website functioning properly
- Remember certain preferences
- Understand how visitors use the Website
- Improve website performance
- Help protect the Website from malicious activity
- Measure website traffic and engagement
- Support analytics or other website functionality
Some cookies may be placed by third-party service providers that assist us with website functionality, analytics, security, or other services.
You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some parts of the Website.
6. Analytics and Third-Party Services
We may use third-party services to help us operate, analyze, secure, or improve our Website.
These third parties may process certain technical or usage information in accordance with their own privacy policies and applicable laws.
Third-party services may include website hosting providers, analytics providers, security services, communication platforms, payment or logistics partners, and other service providers that support our operations.
We do not sell your personal information to third parties for their own independent marketing purposes.
7. How We Share Information
We may share personal information when reasonably necessary to operate our business and provide requested services.
Information may be shared with:
- Employees and authorized representatives of Trace Orbits
- Logistics, transportation, shipping, and delivery partners
- Service providers that assist with website hosting, maintenance, security, analytics, communications, or other business functions
- Professional advisers, such as legal, accounting, or insurance professionals
- Government authorities or regulatory bodies where disclosure is required by law
- Law enforcement or other authorized parties where legally required or necessary to protect rights, safety, or property
- A successor organization in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction
We seek to limit disclosures to information that is reasonably necessary for the relevant purpose.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.
Accordingly, while we work to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, maintaining security, and complying with legal or regulatory requirements.
The specific retention period may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information in certain circumstances
- Request restriction of certain processing
- Object to certain uses of your information
- Request a copy of certain personal information in a portable format
- Withdraw consent where processing is based on consent
- Lodge a complaint with an applicable privacy or data protection authority
These rights are subject to applicable legal limitations and exceptions.
To exercise an applicable privacy right, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
11. Children’s Privacy
The Website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent or authorization, please contact us. If we become aware that we have collected such information in circumstances where collection was not appropriate, we will take reasonable steps to address the situation in accordance with applicable law.
12. International Data Transfers
Because Trace Orbits may work with service providers, logistics partners, technology providers, or other organizations located in different countries, your information may be processed or stored outside the country where you live.
Where required by applicable law, we will take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.
13. Links to Other Websites
The Website may contain links to third-party websites, services, or platforms.
Trace Orbits is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit through a link on our Website.
14. Communications
If you contact Trace Orbits through our Website, we may use the information you provide to respond to your inquiry, provide requested information, process a quote request, or communicate with you regarding our services.
We may retain correspondence and related information when reasonably necessary for customer service, recordkeeping, legal compliance, or business purposes.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage you to periodically review this page to remain informed about how we handle personal information.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Trace Orbits through the contact information provided on our Website:
Website: https://traceorbits.com/
Contact: Use the contact/quote form available on the Trace Orbits Website.
If you are making a privacy-related request, please clearly state that your inquiry concerns privacy or personal information so that we can direct it appropriately.
17. Acceptance of This Privacy Policy
By using the Trace Orbits Website, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the Website.
Trace Orbits
https://traceorbits.com/